Welcome to Zagreb

Here you will find some useful information regarding your arrival to Zagreb, how to organize your stay and what to do before departure.

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Before your arrival

Let us know about your arrival date and time so we can schedule a meeting for your move in.

Meeting location

The location of the meeting is either at the property address or sometimes at our office. We will let you know the exact date,time and location of your meeting.

Meeting days

Usually we don't work weekends, so move in happens during the business days, unless the landlord accepts a weekend move in. In case this is possible we will inform you.

Who is meeting me?

In most cases your landlord and someone from our team (depending on availability)

Action required

Schedule arrival meeting

Scan QR or fill form to schedule arrival.

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Arrived at your property?

Fill the movein form and confirm your arrival details.

Action required

MoveIn

Scan QR or fill form to MoveIn

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Moved In?

Great, let's proceed with the payments and property overview.

Rent

Make sure rent is paid according to the dates in your lease agreement. Send payment confirmation to landlord.

Utilities

Utilities are paid to the landlord, depending on your lease agreement they may be fixed, variable or lump sump. Check the lease agreement.

Cleaning

From your move in, you are in charge of the cleaning, ventilation and general condition of the property.

Property condition

Within 48 hours do the property record for the MoveIn.

Action required

Stay

Scan QR or fill form to do the property record.

MoveIn Property Record

Payments

Rent is paid to the landlord, bank account details are in the lease agreement or shared by the landlord.

Utilities

Utilities are paid to the landlord, in case utilities are not included in the rent, the landlord provides the bills and calculations.

Cleaning

Tenants are in charge of the cleaning during their stay and to return the property in the same condition as received during MoveIn.

Damage

Damage is reported to the landlord during your stay and immediately when it happens.

Ready for MoveOut?

Do the MoveOut record & submit your bank details.

Payments

Make sure all payments are done including rents and utilities(if applicable)

Cleaning

Make sure the property is cleaned and returned in the same condition.

Damage

In case of any damage report it to your landlord.

Deposit

Share your bank details with your landlord, in most cases they are in charge of the deposit refund.

Meeting

Inform your landlord on your departure date and time so they can meet you and check the property.

Action required

MoveOut Record

Submit the condition of the property during move out.

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Action required

Deposit Refund

Submit your bank details for deposit refund. We will share them with your landlord.

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