Welcome to Zagreb

Here you will find summarized and useful information regarding your Arrival,Stay,Departure. Also important guidelines and rules for renting and living in Zagreb. Scroll down & use arrows for more information.

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Before your arrival

Let us know about your arrival date and time so we can schedule a meeting for your move in.

Meeting location

The location of the meeting is either at the property address or sometimes at our office. We will let you know the exact date,time and location of your meeting.

Meeting days

Usually we don't work weekends, so move in happens during the business days, unless the landlord accepts a weekend move in. In case this is possible we will inform you.

Who is meeting me?

In most cases your landlord and someone from our team (depending on availability)

1st action required

Schedule arrival meeting

1. Scan QR or fill form to schedule arrival.

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Sample Lease Agreement

View the sample of the lease agreement

Sample

Zagreb Tram Map

Tram transportation map

Map

Arrived at your property?

Fill the movein form and confirm your arrival details.

2nd action required

MoveIn

2. Scan QR or fill form to MoveIn and confirm your arrival.

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Moved In?

Great, let's proceed with the payments and property overview.

Rent

Make sure rent is paid according to the dates in your lease agreement. Send payment confirmation to landlord.

Utilities

Utilities are paid to the landlord, depending on your lease agreement they may be fixed, variable or lump sump. Check the lease agreement.

Cleaning

From your move in, you are in charge of the cleaning, ventilation and general condition of the property.

Property condition

Within 48 hours do the property record for the MoveIn.

3rd action required

Move In Property Record >

3. Within 48 hours of arrival do the property MoveIn record. To have the initial property condition. Share video with landlord.

Form
MoveIn Property Record

Payments

Information on payments related to rent & deposit handling.

Info

Utilities

Utilities are paid to the landlord, in case utilities are not included in the rent, the landlord provides the bills and calculations.

Cleaning

Information on how to keep the property clean during your stay and tenant responsibilities regarding cleaning and upkeep.

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House rules

Important information and guidelines on house rules.

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Damage

Information on damage, how and when to report and who is reponsible.

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Recycling

Make sure to inform yourself on waste management and recycling in order to avoid fines.

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Registration of stay

Most landlords can provide a notarized lease agreement for police registration. Reach out to the police to register your stay.

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Ready for MoveOut?

Do the MoveOut record & submit your bank details.

Payments

Make sure all payments are done including rents and utilities(if applicable)

Cleaning

Make sure the property is cleaned and returned in the same condition.

Damage

In case of any damage report it to your landlord.

Deposit

Share your bank details with your landlord, in most cases they are in charge of the deposit refund.

Meeting

Inform your landlord on your departure date and time so they can meet you and check the property.

4th action required

MoveOut Record

4. 24h prior to departure do the property MoveOut to show the condition of the property during move out. Share video with landlord.

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5th action required

Deposit Refund

5. Submit your bank details for deposit refund. We will share them with your landlord.

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Landlord Reference Letter

In case you need a landlord reference letter for future rentals please fill this form. We don't guarantee any outcomes.

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